Refund Policy

This Refund Policy explains how Keerki Limited ("Keerki") handles refund requests related to the paid monthly subscription for the Canton Fair supplier directory. All payments are processed through Stripe.

If this is your first time subscribing and you're not satisfied, you may request a full refund within 7 days of your first payment date by contacting us at info@keerki.com.

This guarantee applies once per customer, on the first payment only.

After the guarantee period above, payments for a current or completed monthly billing period are non-refundable.

You may cancel auto-renewal at any time from your account page via the Billing Portal — this stops the next charge, while you keep full access through the end of the period you've already paid for.

We recommend canceling before your next renewal date if you don't wish to continue.

If you were charged in error — such as a duplicate charge, or a charge after a successful cancellation — please contact us immediately at info@keerki.com and we will review and refund any amount charged in error.

Any approved refund is processed back to your original payment method through Stripe, and may take several business days to appear on your statement depending on your bank or card provider.

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date, and will not apply retroactively to past payments.

For any refund request or billing question, please contact:
Keerki Limited
Email: info@keerki.com
Website: keerki.com
Phone: 00862037916074
WhatsApp: 0086 133 9212 7362